This Privacy Policy explains how Adroit collects, uses, stores, and protects information when you interact with our website, services, and systems. By using our services, you agree to the practices described here.
1. Information We Collect
We collect only the information necessary to provide and improve our services. This may include:
- Personal Information: such as name, email address, phone number, and company details when you contact us or submit forms
- Technical Information: such as IP address, browser type, device information, and usage data collected automatically
- Service Data: information related to projects, systems, or platforms we develop or manage on your behalf
We do not intentionally collect unnecessary or unrelated personal data.
2. How We Use Information
We use collected information for legitimate business purposes, including:
- Providing, operating, and maintaining our services
- Responding to enquiries and communicating with clients
- Improving system performance, security, and user experience
- Managing projects and delivering agreed services
- Meeting legal and regulatory obligations where required
We do not use your information for purposes that are unrelated to our services.
3. Data Sharing and Disclosure
We do not sell, rent, or trade personal information to third parties.
Information may be shared only in the following situations:
- With trusted service providers who support our operations under strict confidentiality
- When required by law, regulation, or legal process
- To protect our rights, systems, or users in cases of misuse, fraud, or security threats
All third parties we work with are expected to handle data responsibly and securely.
4. Data Security
We take reasonable technical and organisational measures to protect information from unauthorized access, loss, misuse, or disclosure.
This includes secure systems, controlled access, and regular monitoring. While no system is completely risk free, we actively work to reduce potential vulnerabilities.
5. Data Retention
We retain information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Meet legal, regulatory, or contractual obligations
- Support ongoing service delivery where applicable
When data is no longer needed, it is securely deleted or anonymized.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and analyse usage patterns.
You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
7. Third-Party Services
Our services may involve third-party tools, platforms, or integrations. While we carefully select these providers, we are not responsible for their independent privacy practices.
Users are encouraged to review the privacy policies of any third-party services they interact with.
8. User Responsibilities
Users are responsible for providing accurate information and for maintaining the confidentiality of any credentials or access provided to them.
Adroit is not responsible for issues arising from user negligence, unauthorized sharing of access, or misuse of systems.
9. Limitation of Liability
While we take reasonable steps to protect data, Adroit shall not be held liable for:
- Indirect, incidental, or consequential damages arising from data use
- Unauthorized access caused by factors beyond our control
- Failures resulting from third-party systems, networks, or services
Use of our services is at your own discretion and risk.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Continued use of our services after updates implies acceptance of the revised policy.
11. Acceptance
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.