These Terms and Conditions govern your use of Adroit’s website, services, and any related systems. By accessing or using our services, you agree to these terms. If you do not agree, you should not use our services.
1. Use of Services
Our services are intended for lawful business use. You agree to use our website and services only for legitimate purposes and in a way that does not disrupt, damage, or interfere with our operations or other users.
We reserve the right to refuse service if misuse or violation of these terms is detected.
2. Scope of Services
Adroit provides IT consulting, software development, cloud solutions, and managed services based on agreed project scope or service arrangements.
All deliverables, timelines, and responsibilities are defined in individual agreements or project discussions. Any work outside the agreed scope may require additional time and cost.
3. Client Responsibilities
Clients are expected to:
- Provide accurate and complete information required for service delivery
- Respond in a timely manner when input or approval is needed
- Use delivered systems responsibly and as intended
- Maintain confidentiality of login credentials and access provided
Delays caused by lack of communication or incomplete information may affect delivery timelines.
4. Payments and Fees
All services are subject to agreed pricing and payment terms.
Failure to make payments on time may result in suspension of services, restricted access, or delays in project delivery. Adroit reserves the right to enforce payment obligations where necessary.
5. Intellectual Property
Unless otherwise agreed:
- Adroit retains ownership of underlying frameworks, tools, and development methods
- Clients are granted rights to use delivered systems for their intended business purposes
- Final deliverables may be transferred upon full payment, depending on agreement terms
Clients may not resell, redistribute, or modify proprietary components without permission.
6. Confidentiality
Both parties agree to keep confidential any sensitive or proprietary information shared during the course of a project.
This includes business data, system access, internal processes, and any non public information. Confidentiality obligations continue even after the end of the engagement.
7. Third-Party Services
Some solutions may involve third-party platforms, tools, or integrations.
Adroit is not responsible for the performance, availability, or policies of third-party services. Any issues arising from these services are subject to their respective terms and conditions.
8. Service Availability
While we aim to provide reliable and continuous service, we do not guarantee uninterrupted availability.
Scheduled maintenance, updates, or unforeseen technical issues may cause temporary disruptions. We will make reasonable efforts to minimise downtime.
9. Limitation of Liability
To the fullest extent permitted by law, Adroit shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Issues arising from misuse, unauthorized access, or third-party failures
Our liability is limited to the value of the services provided under the specific agreement.
10. Termination
We reserve the right to suspend or terminate services if:
- These terms are violated
- Payments are not fulfilled
- Services are used in a harmful, unlawful, or abusive manner
Clients may also terminate services based on agreed terms, subject to any outstanding obligations.
11. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services after changes are made indicates acceptance of the updated terms.
12. Governing Principles
These terms are governed by applicable laws and standard business practices. Any disputes should first be addressed through good faith discussions before pursuing further action.
13. Acceptance
By using our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.